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Frequently Asked Questions

2025-05-13

Are you a factory?

  • Yes, we are a factory who produce industrial telephones for weatherproof and explosion proof.

Can I get a sample before I place an order?

  • Yes, You can order a sample first. In stock, 7 days, out of stock, 15 days

How long does it take to do production?

  • Our standard products will take 15-25 working days to finish production.

How can I make a payment?

  • We support bank transfer by T/T.

Can you label my logo on your product?

  • Yes, we can lable your logo on product. It will have extra cost and MOQ

Can you do customize service?

  • Yes, we can customize product based on our products and technology. 

Can you give me a solution based on my client's requests?

  • Yes, we can offer industrial communication solutions that integrate telephone sytem, PA system, alarm system, and radio system.

What is the warranty?

  • We offer 18 month for warranty.

How do you do aftersales support?

  • We can do remote control by anydesk for technical support, and training by meetings based on your questions

Can we visit your factory?

  • Yes, our factory is in Zhongshan nearby our office in Shenzhen,  a hour away by car through Shenzhen-Zhongshan Bridge.
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News Details
Home > News >

Company news about-Frequently Asked Questions

Frequently Asked Questions

2025-05-13

Are you a factory?

  • Yes, we are a factory who produce industrial telephones for weatherproof and explosion proof.

Can I get a sample before I place an order?

  • Yes, You can order a sample first. In stock, 7 days, out of stock, 15 days

How long does it take to do production?

  • Our standard products will take 15-25 working days to finish production.

How can I make a payment?

  • We support bank transfer by T/T.

Can you label my logo on your product?

  • Yes, we can lable your logo on product. It will have extra cost and MOQ

Can you do customize service?

  • Yes, we can customize product based on our products and technology. 

Can you give me a solution based on my client's requests?

  • Yes, we can offer industrial communication solutions that integrate telephone sytem, PA system, alarm system, and radio system.

What is the warranty?

  • We offer 18 month for warranty.

How do you do aftersales support?

  • We can do remote control by anydesk for technical support, and training by meetings based on your questions

Can we visit your factory?

  • Yes, our factory is in Zhongshan nearby our office in Shenzhen,  a hour away by car through Shenzhen-Zhongshan Bridge.